Quality strategy :
The quality system is based on continuous improvements from indicators for each process in the company.
The quality policy is adjusted to customers and consumers demands
Target: IFS certification version 4 in the year of 2006
Launching of smoked trout “Label Rouge”
Definition of a policy of sustainable development
Traceability: from the egg stage to the ready-to-eat product
Products are traced to the origin of the fish farm (date and place of hatching, fish treatments, feed …)
Traceability and reports during all the stages of farming and processing
Traceability of shipments EAN standards
Measures and means:
Quality department employing three persons
Annual budget for analyses: EUR 100 000
Quality controls
Various quality controls during the entire process according to the indicators and targets:
· sensorial analyses of the products by a qualified internal jury
·
microbiological controls (more than 1000 bacteriological analyses each year)
·
chemical controls
·
hygiene controls and continuous training of the workers
·
control of processing practices (temperatures, methods, processing parameters)
·
controls of cleaning
·
controls and verifications of machines and instruments (scales, thermometers …)
· internal and external audits
HACCP procedures to identify risks and critical points.
Various audits from customers and independent certification companies.
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